Communication Saves Lives is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.
This Module explores the vital importance of communicating clearly and accurately throughout every aspect of your client's, patient's or resident's care and treatment journey.
"Nursing communication rises to the top of the list (of a patient's overall assessment of a hospital and whether they would recommend it)."
- Be aware that communication is central to safe care and treatment.
- Develop a clear, concise and credible interpersonal communication system.
- Communicate effectively in an organisational system.
This module is intended for all healthcare workers commencing employment or renewing annual competencies in the healthcare sector.
This material was developed by the content expert listed below. It is presented by a professional presenter.
Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics. See Educator Profile