New Open Disclosure and Apology
Most of the time healthcare and treatment go to plan. Unfortunately, however, adverse events do still occur and someone is harmed. This Ausmed Training Module teaches staff how to be appropriately transparent and honest with clients after an adverse event with the help of the Australian Open Disclosure Framework.
Content
5 Video Units • 8 Questions
What you'll learn:
Understand the concept of open disclosure.
Recognise the importance of open disclosure and apology in healthcare settings.
Be familiar with the Australian Open Disclosure Framework.
Know how to appropriately provide an apology in response to an adverse event.
Who it's for:
All healthcare staff in any setting.
Topics
This resource is part of the Passport modules series
Ausmed Passport is available to employers so they can quickly validate an employee's core training requirements and get them caring for clients faster.
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This resource is part of the Ausmed Passport™ series.
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Last updated01 Nov 2023
Published18 Oct 2022
Due for review18 Dec 2025
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