Note: This resource may incur additional costs from Sigma Marketplace.

Frontline leaders/charge nurses, around the globe, are the first line of leadership for both patients and staff. This evidence-based course will play a crucial role in the charge nurse/frontline leaders role in the organization. This course will provide clinical charge nurses/frontline leaders with the knowledge and skills essential for their role. This course will enhance their ability to manage patient flow, conflict, staff performance, and concerns from patient, family, or staff interdepartmental colleagues. A proactive approach to training could be the first step to structural empowerment of charge nurses and creating a desirable organizational culture with positive financial impacts.