Communication Skills: A Guide to Practice for Nurses and Midwives

30m of CPD
A guide to workplace communication skills: from building rapport to dealing with difficult people, and leveraging non-verbal communication and body language.

What's included in this resource?

  • CPDTime.
    30m of CPD
  • Article

What is this article about?

<p>Contents 10 Communication Skills for Nurses to Master Communicating with Patients Communicating with a Patient's Family &amp; Friends Communicating with Older Patients Communicating with Children Communicating with Dying Patients Communicating with Doctors Dealing with Difficult People Communication at Handover For a nurse, the ability to communicate is a very important skill and a vital part of the job. Nurses speak to people of varying educational, cultural and social backgrounds and must do so in an effective, caring and professional manner - especially when communicating with patients and their family. This article will address several aspects of communication to help you </p>

Ausmed resource artwork

Learning you'll love

An Ausmed Subscription will unlock access to 1,000+ learning resources. High quality education helps you provide high quality care.

Find out more


Document and reflect on your learning

  • CPDTime.
    30m of CPD

Meet the educator

educator profile image
Geoffrey Ahern
Senior Mental Health Clinician
Geoffrey Ahern is a senior mental health clinician with the Royal Melbourne Hospital and the North West Mental Health Team, and director of the Informed Mind Consultancy education service. Geoffrey has experience in emergency, trauma and psychiatric nursing, as well as rural nursing and alcohol and drug counselling. Geoffrey has a passion for education, from individual mentoring to tertiary lecturing, and is interested in the intersections between mental health and nutrition.
View Profile

What do others think?

309 reviews by Ausmed Learners
Sort by
Highest Rated
Lowest Rated
Most Recent
Portrait of Charles Albert Corfield
Charles Corfield
22 May 2022
great read
Rani Sivaprasad
20 Jul 2019
Candice Archer
14 Sep 2021
Very well structured and easy to read.
Tamara Ireland
04 Jan 2022
Nicely presented with helpful information
Maria Galoso
07 Apr 2021
Very informative.
Alisha Regmi
22 May 2022
Great information
Louise Bennett
13 May 2021
I found this resource very engaging and informative. I will definitely use some of the points of this education to better my patient care.
Anne Brimson
15 May 2020
Great resource with relevant information
Portrait of Kristina Tita
Kristina Tita
16 Oct 2021
Portrait of xu zhang
xu zhang
07 May 2020
This activity is directly relevant to my scope as a registered nurse, and is an area of my practice where I wanted to gain more confidence This reading covered the topic of aged care. It provided me with new knowledge and reinforced existing knowledge, and will be directly transferable to my work.
4.6 / 5
1 star
2 star
3 star
4 star
5 star

Here's some further inspiration

Practice Areas

Ausmed Premium

To access this resource, sign up for Ausmed Premium. With Premium, you’ll have unlimited access to everything you need to take your education and care to the next level.

Looking for something else?

Discover more learning

Ausmed makes it a breeze to stay on top of my CPD. They're always adding and updating their content too, so there's tonnes to learn.

- Catherine, Enrolled Nurse