Outbreak Management in Aged Care

Customer Service

Feedback and Complaints Management: NDIS Provider Governance and Operational Management

Violence, Abuse, Neglect, Exploitation and Discrimination: NDIS Provider ​​Rights and Responsibilities

Service Agreements with Participants: Provision of NDIS Supports

Ensuring Access to Supports Under the NDIS

NDIS Support Planning

Maintaining Continuity of Supports for NDIS Participants

Human Resource Management: NDIS Provider Governance and Management

Minimising Restrictive Practices in Healthcare Settings

Feedback and Complaints Management: NDIS Provider Governance and Operational Management

Violence, Abuse, Neglect, Exploitation and Discrimination: NDIS Provider ​​Rights and Responsibilities

Service Agreements with Participants: Provision of NDIS Supports

NDIS Support Planning

Ensuring Access to Supports Under the NDIS

Maintaining Continuity of Supports for NDIS Participants

Human Resource Management: NDIS Provider Governance and Management

Quality Management: NDIS Provider Governance and Management

Governance and Operational Management: Responsibilities for NDIS Providers

Effectively Communicating Older People’s Care Needs

Incident Reporting in the Workplace

How to Deal with Complaints in Healthcare

Measurement and Quality Improvement

Fire, Security and Workplace Emergencies

Evidence-based Care

Safety and Quality Roles and Responsibilities in Your Organisation

The Code of Conduct for Aged Care

Understanding Professional Boundaries

A Guide to Time Management in Healthcare

Organisational Leadership in Healthcare: What is it?

Driving Change: An 8 Step Process

Giving Feedback: 3 Models for Giving Effective Feedback

Policies and Procedures in Healthcare

The Rise of Clinical Leadership

Governance, Leadership and Culture

The National Safety and Quality Health Service Standards (NSQHS) Explained

Minding Your Own Business: A Definitive Guide to Starting a Private Practice

Reflection-in-Action to Enhance Healthcare Education and Practice

Fear of Failure in the Workplace and How it Affects Your Health

Avoiding Burnout in Healthcare

Future Trends in Competency-Based Assessment

Shared Medical Appointments for Registered Nurse Facilitators

Team-Building in Healthcare - Why it's Vital

Developing Educational Leaders in Your Healthcare Team

Millennial Nurses Leading the Way

How to Develop an Effective Preceptorship Program

How to Secure Funding for Continuing Education and Training

Conducting Performance Appraisals in Healthcare

PBL: Problem, Practice or Project Based Learning?

New Nurses and a Culture of Support

Knowledge Retention: 7 Proven Strategies for Healthcare Educators

Recycling and Sustainability in Australian Hospitals

Abandon Your Silo

Nurse Intrapreneurs Make a Powerful Contribution

Closing the Theory-Practice Gap: Is it Possible?

Bullying in the Workplace: Causing Lasting-Damage While Left Unchecked

Leading by Example in a Negative Work Culture

Benchmarking: It's All About Performance

Critical Incident Stress Debriefing Following an Emergency

Perform a SWOT Analysis of Your Nursing Career

Financial Management for Nurse Managers

Pre-Disciplinary Checklist for Nurse Managers

How to Embrace Change

Collegiality: The Foundation of Teamwork - Do Nurses Need Collegiality Guidelines?

What the World Can Learn from Nigeria's Successful Handling of Ebola

Outbreak Management in Aged Care

Customer Service

Minimising Restrictive Practices in Healthcare Settings

Emergency, Disaster and Evacuation Management

Fire Safety in Residential Aged Care

Fire Safety in Home Care

Standard 2: The Organisation

Cultural Safety in Healthcare

Food Safety in Aged Care

Charter of Aged Care Rights and Code of Conduct

Mandatory Reporting

Preceptorship and Mentoring

Work Health and Safety

Open Disclosure and Apology

Bullying, Harassment and Discrimination in the Workplace

Aged Care Quality Standards

National Safety and Quality Health Service (NSQHS) Standards

Finding Success as a New Healthcare Manager

Holding Difficult Conversations at Work

Managing Aggression in the Workplace

Communication for Quality Care

The Power of People: Linking Compliance, Experience and Staff Retention

Unleashing the Power of Leadership in Healthcare Education

Elevating Aged Care Skills and Qualifications: A New Governance Requirement

Aged Care Reforms: Preparing for 2024

How to Change Behaviour

Assessment Contact Visits: How to Be Ready in 30 Mins

Clinical Complaints in Aged Care: Insights for L&D Teams

Human Behaviour and Motivation: Part Two

Human Behaviour and Motivation: Part One

Becoming a Great Nurse Manager

Assertiveness for Safety's Sake

Creating a Just Culture: Part 2

What Exactly is Quality?

Leadership Lesson: Finding Role Clarity

Creating a Just Culture: Part 1

Leadership Lesson: How to Stay Calm, Confident and Assured

Continuous Quality Improvement

EBP Series: Implementing Evidence and Sustaining Change

EBP Series: Integrating Evidence Into Health Systems

EBP Series: Critically Appraising Evidence

EBP Series: Searching for Evidence to Support Your Question

EBP Series: Identifying a Clinical Problem and Developing a Clinical Question

EBP Series: Introduction to Evidence-Based Practice

Regulation and Public Health

Partnering with Consumers: A Practical Guide

What is Clinical Governance?

Therapeutic Communication

How Patient Communication Has Changed

What is a 'Healthy' Workplace?

Toxic Workplace Relationships

Sexism and Mental Health

My Career Journey: Nurse Practitioner

My Career Journey: Nurse Practitioner

Types of Cyber Attacks

My Career Journey: Nurse Practitioner

The Role of the Nurse Practitioner in Primary Healthcare

Seven Habits of Highly Effective People

Cyber Security: Defending Against Phishing

Documentation: Record and Report

Time Management in 2021

Performance Measurement

Customer Experience: One Moment in Time

How to Coordinate Interprofessional Teams

Customer Service When it's a Busy Day

Establishing and Maintaining Trust

Accreditation: What Does it Mean for You and Your Client?

Are You in a High Performing Team?

Emotional Intelligence and Workplace Stress

Support and Self-Care for Nurses and Midwives

ANUMs Managing with Emotional Intelligence

Quick Chats: Dealing with Blockers in the Workplace

Leadership Skills in Action

Bring Your Competency Model to Life

Important Legal Considerations for Nurse Educators

Wright's Competency Model in Practice

Using Education Wisely: Avoiding 'Spray and Pray'

What is Competency and How Do You Assess It?

Disarm Stress at Work to Reduce Toxic Behaviour

Dissociation and Paranoia

Borderline Personality Disorders in the Workplace

How to Manage Persistent Unstable Behaviours

Caring for the Carers

Working With Clinical Information Systems (CIS)

How to Manage Hostility and Conflict

Above All, Honouring the Patient

Workplace Incivility: Not Taking it Personally

Learning Conversations: Beyond the 'Feedback Sandwich'

A Manager's Brain: Multitasking and Feedback

How Thoughts Shape Our Experiences

Giving Credit Where Credit is Due!

Say That Again? Retaining Attention

Clinical Management and Governance Essentials: Residential Care

Healthcare Leadership Program

Surviving Your First Years as a Nurse

Nurse Manager Certificate Program

Bullying in the Workplace: Solutions for Nursing Practice

Faculty Instruction Guide

The mediating effect of workplace incivility on organization culture in South Korea: A descriptive correlational analysis of the turnover intention of nurses

Surviving Your First Years as a Nurse Practitioner

Advocacy Certificate Program

Trauma-informed Care for Managers

Trauma-informed Care Manager's Workbook

Checklist: Trauma-informed care in practice

Identifying and Managing Trauma within the Aged Care Sector

Faculty Knowledge Skills Development: Facilitate Learning

Faculty Knowledge Skills Development: Engage in Leadership and Service

Better Practice Guide To Complaints Handling In Aged Care Services

A3 Poster - Essential Elements Of Effective Incident Management Systems

The Serious Incident Response Scheme (SIRS) Webinar 2

Webinar - Organisational Governance

Clinical Governance

Coaching in Nursing

Managing Bullying and Harassment in the Workplace

The Importance of Kindness with Zoe Youl and Elle Brown (E13)

Transformational Leadership

Faculty Knowledge Skills Development: Pursue Continuous Quality Improvement and Scholarship in the Nurse Educator Role

Faculty Knowledge Skills Development: Use Assessment and Evaluation Strategies

Faculty Knowledge Skills Development: Facilitate Learner Development and Socialization

Faculty Knowledge Skills Development: Participate in Curriculum Development Design and Evaluation of Program Outcomes

Dialogue: The Art of Thinking Together