Counselling Your Staff

CPDTime.
1h
Details
CPD1h of CPD
First Published
Updated13 November 2017
Expires 23 May 2019
Recorded InMelbourne, Australia

Course Overview

This Course describes the complex nature of staff counselling. It provides an update on strategies to establish an effective counselling relationship.

Topics include:

  • The complexity of staff counselling
  • Confidentiality
  • Skills for effective staff counselling

Target audience

All health professionals involved in counselling staff in all areas of professional practice.

Purpose

Explore what staff counselling is, and is not, and assist in the acquisition and enhancement of skills as a counsellor of members of their team.

Need

When a health professional spends time in a counselling relationship with a staff member, something in the life of that staff member will change – that person’s ability to explore, cope and solve problems will be enhanced or diminished.

It is, therefore, paramount that counselling staff is undertaken appropriately since it can have a profound impact on the employer-employee relationship. Moreover, counselling staff is often confused with disciplinary procedures, performance appraisals or a pleasant chat between friends rather than a structured attempt to provide help in a problem situation.

Health professionals involved in counselling staff, therefore, must be uniquely aware of the nature and process of the counselling relationship to maximise efficacy.

Learning Outcomes
  • Explain the importance of counselling skills
  • Identify the complexities of a staff counselling relationship
  • Explain an effective method for counselling staff
Disclosure

No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.

Details
CPD1h of CPD
First Published
Updated13 November 2017
Expires
23 May 2019
Recorded InMelbourne, Australia
Learning Tools
Topics
Management
Leadership
Teamwork
Communication
Professional Practice Issues
Related Learning Hubs
Content Integrity