Relation-Based Competence: Why it Matters!

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Lecture Overview

How staff relate to patients as well as each other has a direct relationship with quality and safety. However, this area of organisational performance – relational proficiency – is often neglected and seldom seen as a competency. In this lecture, Donna Wright explores relation‐based competence and why it matters to patient care.
CPD44m of CPD
First Published16 February 2020
Updated16 February 2020
11 December 2022
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