Watch the Video Podcast
About this Episode
A trauma-informed approach is often seen as a specialist skill, but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust?
In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke, a veteran mental health nurse, educator, and academic, to explore how trauma impacts learning, behaviour, and relationships at work. From simple shifts in language to strategies for supporting underperformance, this is a practical and powerful conversation for anyone building capability in others.
Whether you’re designing training, mentoring staff, or shaping team culture, this episode offers new ways to lead with care, build resilience, and create high-trust environments.
Contact the show at podcast@ausmed.com.au
Follow Ausmed on LinkedIn, Facebook & Instagram
Resources:
- Provider Guide to Trauma-Informed Care | Guide
- Trauma-Informed Care in Aged Care | Ausmed Article
- Psychological Safety in the Workplace | Thought Leadership
- Leading with Empathy | Thought Leadership
- Psychological Risks and Hazards - A Legal Perspective | Guide
- Storytelling in Education - The Power of Supervision | Guide
- Phoenix Australia | Ausmed Partner
- Phoenix Australia - Trauma and Aged Care Training and Information | Ausmed Partner
- Adverse Childhood Experiences (ACEs) | CDC
- What is Complex Trauma? | Blue Knot Foundation
Subscribe on your platform of choice:
Podcast Host
Zoe Youl
Zoe Youl is a Critical Care Registered Nurse and Head of Community at Ausmed, with over a decade of experience in clinical governance, education, and professional development. As Director of Ausmed’s Accredited Provider Program, she led the team to its fourth consecutive Accreditation with Distinction from the ANCC in 2024, making Ausmed the only Australian provider with this recognition.
Zoe holds a Master’s in Nursing Management and Leadership and has contributed internationally to advancing nursing professional development, including as a peer reviewer and co-author of key standards and curricula.
Podcast Guest
Dr Karen-Ann Clarke
Dr Karen-Ann Clarke (PhD) is a registered nurse, specialising in mental health, and a lecturer in nursing at the University of the Sunshine Coast. She has been working in the field of education for over twenty years. Karen-Ann is passionate about the impact of emotional distress and mental health on individuals and families.
