Communicating at the End of Life: Care Workers

Cover image for: Communicating at the End of Life: Care Workers
CPDTime.
22m
Updated 12 Feb 2026 Certificate222 Ratings
Providing palliative and end-of-life care in a person’s home is a significant and emotional time, where your compassion, respect and presence play an essential role in supporting the individual, their family and your own wellbeing. This Training Module will explore the importance of clear, compassionate communication at the end of life and your role as a care worker in supporting individuals and those important to them, including how to recognise emotional cues and provide culturally safe, person-centred support.

Content

6 Units • 10 Questions
Pre-reflection
1 Question
Unit 1: Introduction
1m
Unit 2: Understanding the Role of Therapeutic Communication
2 Questions
3m
Unit 3: Recognising Emotional Cues and Providing Support During End-of-Life Care
3 Questions
4m
Unit 4: Communicating with People from Diverse Communities
2 Questions
2m
Unit 5: Spiritual Considerations in End-of-Life Care
1 Question
4m
Unit 6: Conclusion
1m
Post-reflection
1 Question

What you'll learn:

1

Understand the importance of therapeutic communication in end-of-life care.

2

Know how to communicate confidently and effectively with individuals and their loved ones during end-of-life care.

3

Recognise the significance of providing culturally appropriate care at the end-of-life.

Who it's for:

Home care workers who provide palliative and end-of-life care.

Topics

For Teams
Assign to your staff

Assign mandatory training and keep all your records in-one-place.

Find out more
Content Integrity
Ausmed strives for the highest level of content integrity and accuracy in our educational resources.
Last updated12 Feb 2026

Published12 Feb 2026

Due for review27 Feb 2030
Disclaimer
Disclosure
Usage
Cite this resource

Recommended resources

Image for Hypoglycaemia Management in Aged Care
Hypoglycaemia Management in Aged Care
CPDTime.resource
24m
Lecture
Image for Insomnia in Older Adults: Assessment and Management
Insomnia in Older Adults: Assessment and Management
CPDTime.resource
24m
Lecture
Image for Insomnia in Older Adults: Introduction and Causes
Insomnia in Older Adults: Introduction and Causes
CPDTime.resource
16m
Lecture
Image for Insulin Therapy in Aged Care
Insulin Therapy in Aged Care
CPDTime.resource
34m
Lecture
Image for Pathology Interpretation
Pathology Interpretation
CPDTime.resource
28m
Lecture
Image for Prediabetes
Prediabetes
CPDTime.resource
31m
Lecture
Image for Prehospital-Diabetic Emergencies
Prehospital-Diabetic Emergencies
CPDTime.resource
34m
Lecture
Image for Recognising and Managing Cardiogenic Shock
Recognising and Managing Cardiogenic Shock
CPDTime.resource
21m
Lecture
Image for Sliding Scale Insulin: Best Practice Update
Sliding Scale Insulin: Best Practice Update
CPDTime.resource
15m
Lecture
Image for Unsettled Babies, Colic and Reflux
Unsettled Babies, Colic and Reflux
CPDTime.resource
28m
Lecture