Know My Rights: Act On It (for Support Workers)

CPDTime.
15m
Updated 01 Feb 2026 Certificate18 Ratings

Know My Rights is a national microlearning platform and training series developed by Ausmed and funded by the NDIS Quality and Safeguards Commission Grant Program.

Its purpose is to help NDIS participants and people who support them to understand their rights, encourage quality care, and take confident action when something isn’t right.

This ‘Act On It’ microlearning module is the third of three intended to help support workers and providers implement effective processes for collecting and acting on participant feedback to ensure their rights are upheld.

Visit the free microlearning platform here: https://knowmyrights.org.au/.

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Content

1 Unit • 1 Question
Module 3: Act On It
1 Question
5m

What you'll learn:

1

How to gather feedback from NDIS participants in order to improve your ability to support them

2

What to do when you receive positive or negative feedback.

3

What processes you can have in place to help you increase communication and encourage feedback from NDIS participants.

Who it's for:

NDIS support workers and providers.

Purpose:

To educate support workers and providers about effective processes for collecting and acting upon feedback provided by NDIS participants in their care.

Topics

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Last updated01 Feb 2026

Published01 Feb 2026

Due for review28 Feb 2028
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