New Standard 1: Clinical Governance
Healthcare services have a responsibility to the community for continuous improvement of the safety and quality of their services, and ensuring they are person centred, safe and effective.
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FreeNational Safety and Quality Primary and Community Healthcare Standards (PCHC) Explained
Customer Experience: One Moment in Time
Customer Service When it's a Busy Day
Cultural Safety in Healthcare
Mandatory Reporting
FreeResponding to Violence and Aggression in the Workplace
FreeWork Health and Safety
Incident Report Writing
Customer Service
Emergency, Disaster and Evacuation Management
FreeIncident Reporting in the Workplace
FreeSafety and Quality Roles and Responsibilities in Your Organisation
FreeIntroduction to Occupational Health and Safety (OHS)
Safeguarding Digital Health: Protecting Privacy and Mitigating Cyber Risks
FreeOpen Disclosure and Apology
Clinical Governance in Healthcare
Continuous Quality Improvement
FreeBullying, Harassment and Discrimination in the Workplace
Duty of Care
FreeGiving Feedback: 3 Models for Giving Effective Feedback