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Ausmed is a Trusted Information Partner of Healthdirect Australia. Verify here.
See your workforce evidence by home, before the Commission or the board asks.
For chief executives, directors and boards of registered aged care providers. Board Reports, home-by-home comparisons and the Audit Report come straight from the training and policy records, so you see the state of the workforce without commissioning a report.
Book a walkthroughAusmed puts the evidence for your duties in front of you.
Duties under the Act sit with the board and executive, but managers and educators at each home make the evidence. Ausmed brings it to you as reports drawn from the same records they keep.
Registration and renewal
The Commission audits you on application and renewal. The Audit Report pulls the workforce evidence for the homes in scope from records you keep all year.
The statutory duty
Sections 179 and 180 of the Act set duties for the provider and for certain responsible persons. Ausmed shows what each role requires and who has met it.
Monitoring performance
Board Reports arrive monthly or quarterly from the training and policy records, with every past report kept for comparison.
Clinical governance
Where Standard 5 applies, authorised assessors sign off clinical competency, and Ausmed shows it by team, role or location.
The cost of preparation
Evidence builds up in the record as the work happens, so preparing for an audit is a report and a review.
Hold every home to one standard
One set of training plans by job role across every home and region, and the Team / Location Report compares them month on month.
Ausmed builds the board report from all records and keeps one for every meeting.
Ausmed Analytics™ produces Board Reports monthly or quarterly from the training and policy records themselves: learning compliance trends, requirement states, extensions and learning hours, ready to download. Nobody has to reconcile an export first.
See compliance reporting
Aged Care Act 2024
Put board oversight of the workforce on record for Action 2.3.2(d).
The Aged Care Act 2024 sets a statutory duty for registered providers in section 179 and a duty for certain responsible persons in section 180. The Standards then say what the governing body needs to see.
Action 2.3.2(d)
The quality system "enables the governing body to monitor the organisation's performance in delivering quality funded aged care services, informed by: i) feedback from individuals, supporters of individuals and aged care workers delivering the funded aged care services ii) analysis of risks, complaints and incidents (and their underlying causes) iii) Quality Indicator data iv) contemporary, evidence-based practice"
Ausmed supplies the workforce part of that monitoring: who is trained, who has been assessed and where the gaps are, by home and by service. Clinical indicators, complaints and incidents come from the systems that hold them.
Because Ausmed keeps each Board Report, you can show an assessor what the board received and when. The board can also see whether a gap it was shown last quarter has closed.
See which home is slipping while there's time to fix it.
The Team / Location Report in Ausmed Analytics™ sets every team or location against the others, month on month. It shows whether a residential home or a home care region is behind, and whether it is improving.
If a home is drifting, you can raise it with its manager this quarter, well before it could become an audit finding.
See multi-site operationsFind the gaps against the Standards before the audit is booked.
The Regulatory Standards report in Ausmed Learn™ maps learning records to the Strengthened Aged Care Quality Standards and shows where your training has coverage and where it has gaps.
The Commission decides conformance at audit on the evidence you present for each outcome. The report is most useful early, while there is still time to assign the training that closes a gap.
Standards for residential care
The audit request becomes an export and a review.
The Audit Report in Ausmed Analytics™ reads from records that accumulate every day. Scope it to the homes under audit, edit it for the audit in front of you and export it as CSV or PDF. Producing it is a download and a review.
For a board, the saving is senior operational time, which comes back before every audit and every renewal.
How audit preparedness works
Infinite Care’s leaders act on the figures instead of questioning them.
Infinite Care’s leaders know and trust the information coming from Ausmed, so the conversation moved from checking the numbers to asking what it takes to fix a shortfall.
The organisation also reports a significant decrease in staff turnover, which its leaders link to a stronger focus on engagement.
Read the Infinite Care storyWhere to start
Start with the audit, then the Standards behind it.
Audit preparedness
What an auditor asks to see, action by action, and how the evidence builds up between audits.
Audit preparednessStandards for residential care
All seven Standards, including Food and Nutrition and the Residential Community.
Standards for residential careStandards for home care
Which Standards apply to each registration category, and what each asks of the workforce.
Standards for home care“Ausmed data gives us credibility with the organisation, and as an HR function that is critical for our success.”
Ian Wyman, Capability Development and Learning Manager, Infinite Care
Let’s talk
Bring your last audit outcome and your list of homes and services, and we'll show you what your board could see today and how long it takes to produce.
Frequently asked questions
We already have an LMS. Why is this an executive conversation?
Because the exposure sits in the evidence. Most providers can show that training happened. Fewer can show, by home and by service, that the right people completed training and assessment and that the record was current on the day the Commission asked.
What does the statutory duty ask of a responsible person?
Section 180 of the Aged Care Act 2024 sets a duty for certain responsible persons, separate from the provider's own duty in section 179. Take your own legal advice on what it requires of you.
Ausmed's part is showing you the workforce: what each role requires, who has completed it, who has been assessed, and where things are overdue.
Will this change our audit outcome?
Not on its own. The Commission rates each outcome on whether you have set up, applied, monitored and improved the systems it requires. Ausmed changes how quickly you can show that, and how early a gap shows up.
Who in our organisation would own this?
In practice it's shared. Quality and risk own the Standards, learning and development own the training, and people and culture own the employment record. The executive's concern is that the three records agree.